Privacy Policy

From Assessors (Independent Contractors):

• Personal identification: Full name, email address, phone number, business name
• Professional credentials: Florida Mold Assessor (MRSA) license number, expiration date, additional certifications
• Insurance information: Insurance provider, policy numbers, coverage amounts, Certificate of Insurance (COI) documents
• Professional background: Years of experience, number of assessments completed, education level, service area
• Payment information: Business bank account details for ACH payments, tax identification (W-9 form with EIN/SSN)
• Work product: Field data, photos, assessment findings, moisture readings, sample results you upload
• Communication records: Emails, messages, phone call logs, and correspondence

From Clients (Property Owners & Property Managers):

• Contact information: Name, email address, phone number
• Property information: Property address where assessment is needed, property type, access instructions
• Payment information: Credit card or ACH details (processed through third-party payment processors)
• Assessment details: Mold concerns, moisture issues, requested services, timeline
• Communication records: Booking requests, scheduling messages, feedback, complaints

Assessor Information:

• Verify your Florida MRSA license status with the Florida Department of Business & Professional Regulation (DBPR)
• Confirm active insurance coverage by reviewing Certificate of Insurance documents
• Match you to client assessment requests based on service area, availability, and specialization
• Process payments via ACH to your business bank account on Net 30 schedule
• Generate 1099-NEC tax forms at year-end for IRS reporting
• Communicate about lead assignments, scheduling, and administrative matters
• Monitor quality and performance to maintain network standards
• Generate protocol reports from your uploaded field data
• Resolve disputes or complaints from clients

Client Information:

• Schedule and coordinate mold assessments at your property
• Match you with licensed assessors in your area
• Process payment for assessment services
• Generate and deliver mold assessment protocol reports
• Provide customer service and support
• Send booking confirmations, appointment reminders, and follow-up communications
• Request feedback and reviews (with opt-out option)
• Improve our services and platform functionality

With Service Providers:

• Payment processors: Stripe, PayPal, or other processors handle credit card and ACH transactions
• Email services: SendGrid, Mailgun, or similar platforms for transactional emails
• Cloud storage: AWS, Google Cloud, or similar services for secure data storage
• Accounting software: QuickBooks or similar platforms for financial records and 1099 generation
• Analytics tools: Google Analytics for website usage insights (anonymized when possible)

All service providers are contractually required to protect your data and use it only for specified purposes.

Between Assessors and Clients:

• We share assessor contact information (name, phone, email, license number) with clients for assigned assessments
• We share client contact information and property addresses with assigned assessors to coordinate site visits
• Assessment reports include assessor license information and may include assessor business contact details

With Government Authorities:

• IRS: 1099-NEC forms for assessor payments over $600 annually
• Florida Department of Revenue: Sales tax reporting if applicable
• Law enforcement or regulators: If legally required by subpoena, court order, or investigation
• Florida DBPR: Verification of assessor licenses (public record lookups)

In Business Transactions:

If Airthority is acquired, merged, or sells assets, your information may be transferred to the successor entity. You will be notified of any such change via email.

Access and Correction:

You may request to review, update, or correct your personal information at any time. Assessors can update most information through the portal. Clients can email us to request updates.

Data Deletion:

You may request deletion of your personal information, subject to our legal obligations:

• We must retain financial records for 7 years (IRS requirements)
• We must retain contractor payment records for tax reporting (1099 forms)
• We may retain information necessary to resolve disputes or enforce agreements
• We may retain anonymized data for analytics purposes

To request deletion, email privacy@airthority.net with "Data Deletion Request" in the subject line.

Marketing Opt-Out:

You may opt out of marketing communications (newsletters, promotional emails) at any time by:

• Clicking "unsubscribe" in any marketing email
• Updating your communication preferences in your account portal
• Emailing privacy@airthority.net

Note: You cannot opt out of transactional communications (booking confirmations, payment receipts, important account updates).

California Residents (CCPA Rights):

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know: Request details about personal information we collect, use, and share
• Right to delete: Request deletion of your personal information (subject to legal exceptions)
• Right to opt-out: Opt out of sale of personal information (we don't sell data, so this doesn't apply)
• Right to non-discrimination: We won't discriminate against you for exercising your CCPA rights

To exercise CCPA rights, email privacy@airthority.net or call (352) 555-1234.

Types of Cookies We Use:

• Essential cookies: Required for login, session management, and basic site functionality. You cannot disable these without losing platform access.
• Analytics cookies: Google Analytics and similar tools track page views, time on site, and user behavior to help us improve the platform. These are anonymized when possible.
• Preference cookies: Remember your settings, language preferences, and display options.

Managing Cookies:

You can control cookies through your browser settings:

• Block all cookies (may break site functionality)
• Delete existing cookies
• Allow cookies only from specific sites
• Receive alerts when cookies are set

Most browsers accept cookies by default. Visit your browser's help section for instructions on managing cookies.